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Frequently Asked Questions
All of our watches are adjustable. Simply take the watch to a physical jewelry or watch store and they will help you adjust the watch to fit your wrist perfectly.
It's also possible to adjust it at home with the adjustment tool included with some watches (The description says if it's included or not).
If you don't have the adjustment tool or simply don't want to visit a jewelry or watch store, there are guides available on YouTube on how to adjust the watch bracelet without a special tool.
Most of our jewelry is stainless steel with a gold or silver plating. It clearly states on every product page what material it is made from.
Our jewelry is plated with 5 layers. It will not fade if you take care of it. Contact us if you encounter any problems and we will solve it.
We ship all our products worldwide and the shipping is always free. VAT is included in the product price so no need to worry about extra costs.
The delivery time varies depending on which product you are interested in. Estimated delivery time for the majority of our products to countries in Europe is about 1-2 weeks.
Our NEW Street Ice watches have quicker delivery times (more information on the "Shipping Information page). You will receive a tracking number and information on how to track your order by email.
All our jewelry is unisex and can be worn by both men and women.
You can contact us through our contact page or the email address listed below. We will be happy to assist you.